Managed IT for Regulated Operations · Since 2007

Enterprise IT for
healthcare, financial, and legal operations.

HIPAA-aligned infrastructure. Multi-vendor networks. AWS + Azure certified engineers on every account.

Intercell Group designs, manages, and secures the IT behind multi-location healthcare practices, financial firms, and law offices. Founded in Chicago, 2007. Now running from Murrieta, California with dispatch coverage for multi-state operations. Transparent pricing. Senior engineers on every account. No offshore helpdesk.

ICG · intercellgroup.com
20+
Years in business
99.9%
Uptime SLA target
<15min
Avg response time
What we do

Managed IT, built for operations that can't stall.

We lead with what matters for regulated, multi-location firms. One escalation path. Senior engineers. Work across any vendor stack you've inherited.

Primary focus

Managed IT for Multi-Location Operations

Proactive monitoring and helpdesk across several sites. One escalation path. One invoice. Coordinated field dispatch so your office managers aren't triaging IT while patients or clients are waiting.

Microsoft 365 + Identity

Exchange Online, SharePoint, Teams, Entra ID. License management, conditional access, user lifecycle. Tenant-level security baselines that match your compliance posture.

Cybersecurity & Compliance

Duo MFA, Remote Desktop Gateway, endpoint protection, security awareness. IRS WISP for financial and tax firms. HIPAA-aligned controls for healthcare clients. Policies written to your industry, not ours.

Duo MFARD GatewayWISPHIPAA-aligned

vCIO & IT Strategy

Quarterly technology reviews. Multi-year IT roadmap. Budget planning. Vendor management. We sit in the room when your leadership team debates whether to migrate, rebuild, or wait.

Cloud Infrastructure

AWS and Azure design, migration, and cost optimization. Cloud-native disaster recovery. Hybrid environments where on-prem still makes sense. Certified engineers, not handoff specialists.

AWSAzureHybridCost OptimizationCloud DR

Network & Infrastructure

Vendor-agnostic networks across Cisco, Fortinet, SonicWall, Meraki, Ubiquiti. Physical server and VM management (Hyper-V, VMware). Backup and disaster recovery with tested restores, not just green checkmarks.

CiscoFortinetSonicWallMerakiUbiquitiVMwareHyper-V

One partner. Every platform.

We're not locked in. Microsoft or Google, VMware or Hyper-V, AWS or Azure, Fortinet or Ubiquiti. We build what your business actually needs across whatever stack you run.

Healthcare IT

Built for the operational reality of multi-location healthcare.

HIPAA-aligned infrastructure for ambulatory surgery centers, multi-location physician groups, and regulated clinics. Clinical schedules don't tolerate downtime. Neither does your audit trail.

HIPAA-aligned stack

Endpoint encryption. Role-based access. Audit logging. Duo MFA on every remote session. Controls mapped to the HIPAA Security Rule, not marketing checklists.

Business Associate Agreement available

We sign BAAs for any engagement touching ePHI. Our subcontractors are covered. You get a compliant paper trail, not a vendor who "prefers not to."

Multi-location dispatch

One helpdesk. One escalation path. One invoice. We coordinate across several clinical sites so the owner isn't fielding calls from every office manager when Wi-Fi drops.

EHR-adjacent infrastructure

We manage the network, identity, server, and backup layer around your EHR. Epic, eClinicalWorks, Athenahealth, Nextech, Dentrix. We don't replace your EHR. We keep it reachable.

Downtime isn't an option

Redundant connectivity. Tested disaster recovery. Offsite backup replication. If the front-desk PC drops during morning check-ins, we respond first and ask questions second.

Security awareness for clinical teams

Phishing simulations tailored to EHR and patient-record workflows. Quarterly training refreshers. New-hire onboarding. HIPAA Security Risk Assessment support on request.

Healthcare engagements to date: multi-location physician groups, ambulatory surgery centers, and regulated clinics across Southern California. Named references available during evaluation and under NDA.
Request a healthcare-focused evaluation
Why Intercell

Your IT partner. Not a vendor on a renewal clock.

We embed with your team and treat your infrastructure as if it were ours.

01

AWS + Azure certified infrastructure

Cloud-certified engineers design, deploy, and optimize AWS and Azure environments. You get architecture decisions grounded in the actual platforms, not a reseller reading a vendor brochure.

02

Two decades under the same leadership

Founded Chicago, 2007. Headquartered Murrieta, CA since 2019. Same founder-led team. Every major decision the company has made still lives with someone who can be reached by phone.

03

Vendor-agnostic across stacks

Microsoft or Google. VMware or Hyper-V. Cisco or Fortinet or Meraki or Ubiquiti. We support what you already run. We don't hold your environment hostage to our preferred SKU list.

04

Response time that matches your risk

Under 15 minutes average response. Standard response is included. Add priority, direct-access, or 24/7 hotline tiers when the business case calls for it. No surprise "premium" after you sign.

05

Local SoCal core, dispatch beyond

Engineers based in Southern California for on-site work. Partner coverage for multi-state operations. Not a call center. The person answering your ticket is the person who knows your environment.

06

Enterprise tools, transparent pricing

Every rate is on our website. Every add-on is line-itemed. No "custom quote" gymnastics. Same pricing whether you're 20 users or 200 users, scaled linearly.

Industries we serve

Deep bench in compliance-driven operations.

We don't try to serve every vertical. We focus on sectors where downtime, audit exposure, or data handling mistakes carry real financial consequences.

Healthcare

HIPAA-aligned infrastructure, BAA-covered engagements, EHR-adjacent systems, multi-location dispatch for physician groups, ASCs, and regulated clinics.

See healthcare section

Financial & Tax

IRS WISP-compliant documentation. Encrypted file sharing. Secure remote access. Seasonal response uplift available for the February-April crunch.

Legal

Document management with conflict-of-interest controls. Cloud-based practice tools. Audit trails and retention policies built into the stack.

Professional Services

Microsoft 365 optimization. Hybrid cloud. Remote-first IT that keeps engagements moving whether the client is in the office, at home, or on a deck in Palm Springs.

Transparent pricing

Predictable IT costs. On the website. In public.

Per-user pricing that scales with your business. No "request a quote" gate. No hidden fees. Every add-on and response tier is line-itemed below.

Essentials

$120/user/mo
Minimum 5 users
  • Remote + on-site helpdesk
  • 24/7 endpoint monitoring
  • Patch management
  • Managed antivirus
Get started

Business + vCIO

$200/user/mo
+ $300/mo flat vCIO fee
  • Everything in Business
  • Quarterly technology reviews
  • IT roadmap + budget planning
  • Vendor management
  • IRS WISP documentation
Get started

Available add-ons

Extend your plan with infrastructure and seasonal services.

Managed Physical Server
$400/mo each
Hyper-V / VMware Host Management
$500/host/mo
Virtual Machine (Guest) Management
$150/VM/mo
Offsite Backup Hosting
$200/mo
Seasonal Priority Response (Feb–Apr)
$200 base + $15/user + $25/server per month, seasonal window only. Pricing scales with your environment.
Scaled
After-Hours Emergency Response
$200/hr
MFA & RD Gateway Setup
Duo MFA configuration, Remote Desktop Gateway setup, user enrollment.
$850–$1,350 one-time
MFA Monthly Management
$50 base + $5/user/mo. Duo licensing billed separately at cost + 20%.
Scaled
MFA note: Required for remote access to office systems. Meets IRS security requirements for financial firms and aligns with HIPAA Security Rule access controls.

Response time options

Pick the SLA that matches your risk. Clinical, legal, and financial workflows often need the tiers below standard.

Standard Response
Included in all plans
Ticket-based, 4-hour response during business hours.
Priority Response
+$400/mo
1-hour response during business hours. Escalated ticket priority.
Direct Access Hotline
+$600/mo
Call or text your engineer directly during business hours.
24/7 Emergency Hotline
+$1,200/mo
Direct engineer access including nights and weekends.
Pricing estimator

Build your custom quote.

Configure your IT environment. See an instant monthly estimate. No sales call gate, no "request a quote" wall.

Estimated monthly cost
$10,000
per month
Request this quote
Scaling past 100 users or running multi-site operations? Talk to an engineer about enterprise terms.
Get in touch

Ready to evaluate your IT environment?

We'll review your current stack, security posture, and support model. No sales pitch. You'll get a written summary of where we'd reduce cost, strengthen controls, and where we honestly think your existing setup is fine as-is.

Headquarters Murrieta, California
Business hours Mon–Fri, 8 AM – 6 PM PT
Running 100+ seats or multi-site operations?
We support enterprise-tier engagements with dedicated engineering allocation, volume pricing, and coordinated field dispatch. Ask about the enterprise track.
We'll respond within one business day. Your info isn't shared, resold, or fed to a call center.